SBI to block internet banking if mobile number is not linked


India's largest lender SBI has asked users to register mobile numbers with the bank by 1 December 2018, otherwise, the bank will block access to their net banking accounts.


“Attention INB (internet banking) users, please register your mobile number with us immediately, if not already done, through Branch, failing which the Internet Banking facility may be blocked with effect from 01.12.2018,” SBI said on its website.

According to SBI, internet banking portal provides personal banking services which give complete control over all the banking demands online. It enables its retail banking customers to operate their accounts from anywhere anytime, removing the restrictions imposed by geography and time, added SBI.

Account holders can check if mobile numbers are registered by logging into their Internet banking facility. If the number is not registered, the account holder will be required to visit the home branch

SBI account holders can check the details while logging into their internet banking facility.

 Steps to check if the mobile number is already registered with SBI net banking or not:

  1. Visit SBI's net banking website-
  2. Enter login and password details
  3. Now, click on 'My Account and Profile' tab
  4. Click on 'Profile' tab
  5. Now, click on 'Personal Details/Mobile'. 
  6. Enter the profile password (Profile password is different from the user password)
  7. Once the profile password is successfully entered, the registered mobile number and email id (if already registered) will be displayed

SBI's move came in the wake of the circular (dated July 6, 2017) issued by Reserve Bank of India (RBI). Banks must ask their customers to mandatorily register for SMS alerts and wherever available register for e-mail alerts, for electronic banking transactions, RBI had said.

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