Jio ties up with Panasonic Avionic's arm Aeromobile to launch India's first in-flight mobile services


Jio users with valid in-flight connectivity pack can start using the pack, once their flight (supported) reaches 20,000 feet altitude or higher

Reliance Industries telecom arm Jio and Panasonic Avionics Corporation subsidiary AeroMobile partnered to launch India’s first in-flight services for JioPostpaid Plus users.

Jio’s in-flight service will allow every Indian traveller travelling abroad, to stay connected with voice and data services on a flight, at affordable rates.

Currently, the in-flight services will be available to Indians when they travel abroad. Once the services are available in the Indian airspace, all Jio customers will have first access to them, so that they are connected even on flights within India.

As the first Indian operator to launch an in-flight roaming bundle, this proposition further cements Jio’s position as a market innovator and a technology leader, with a highly competitive offering that brings more value and greater experience for its nearly 40 crore strong user base.

On the deal, Akash Ambani, Director, Jio, said, “JioPostpaid Plus brings with it industry-defining and highest-quality user experience, and through our partnership with AeroMobile we will now offer in-flight roaming services at an attractive price. We are delighted to bring this new service to our customers, who will be able to enjoy seamless, high-quality and secure roaming at 20,000 feet, keeping every JioPostpaid Plus user connected, always.”

Kevin Rogers, senior Director, Mobility Panasonic Avionics, CEO AeroMobile, said, “With the new in-flight roaming bundle, JioPostpaid Plus customers no longer need to worry about connectivity whilst traveling. This new market-leading proposition shows continued commitment to providing the very best service to customers.”

Jio users with valid in-flight connectivity pack can start using the pack, once their flight (supported) reaches 20,000 feet altitude or higher.

Accordingly, the Jio user can switch on the smartphone and turn-off the Airplane Mode. Then the phone will automatically connect to the AeroMobile network.

The network name may differ dependent on the handset, said Jio.

If the user’s phone does not connect to the AeroMobile network automatically, the user will need to go to ‘Carrier’ in the phone settings and manually select AeroMobile.

The user has to ensure that the ‘Data Roaming’ mode is on to use data services.

Once connected, the phone will receive a welcome text and other relevant information and the user can use the mobile phone to call, text, email and surf the Internet onboard the plane.

Image credit: Lonely Plannet

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