Railways cancel all tickets booked for travel on or before June 30

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The operation of Shramik special trains, for the purpose of repatriation of stranded migrant labourers amid the coronavirus lockdown, will remain unaffected.

Indian Railways has cancelled all regular train tickets booked before the lockdown began on March 25 for travel till June 30.

The announcement, however, does not apply to Shramik Special trains and special trains that started running from May 12. Shramik Special trains are taking migrant labourers from different states to their home states while the special trains are running on 15 routes to ferry stranded Indians across the country

The railways had started 15 special trains in the ongoing lockdown with an aim to gradually resume the services.

The Ministry of Railways has announced that all train tickets booked before the lockdown began on March 25 for travel on or before June 30 will stand cancelled and a full refund will be provided to the passengers. All regular mail, express, passenger and suburban services of the railways were suspended from March 25 due to the coronavirus-triggered lockdown.

While all e-tickets will be refunded automatically, those bought at the counter for journeys post March 21 can be cancelled and refunds taken upon submission of the ticket up to six months from date of journey instead of the present three days excluding day of journey.

"Passenger can file TDR (Ticket Deposit Receipt) within six months from date of journey instead of 3 days at the station and submit the detailed TDR within next sixty (60) days (instead of 10 days) to Chief Claims Officer/CCM Refund office for getting the refund amount, subject to verification," the order stated (agency inputs)

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