TN bank manager who refused loan to a customer for not knowing Hindi transferred

South India

The customer who was at the receiving end sent a legal notice to the branch manager demanding Rs 1 lakh compensation for the mental stress he had to endure.

Manager of an Indian Overseas Bank (IOB) branch at Ariyalur, Tamil Nadu has been transferred for allegedly refusing a loan to a customer for not knowing Hind.

The bank management took the action against Vishal Kamble, who was Gangaikondacholapuram branch manager, after the customer complained that he had reportedly refused to verify the documents in Tamil submitted by him. a customer since the papers were in Tamil.

As per an official communication dated September 21 sent by IOB to Vishal Narayan Kamble, he has been transferred to another branch of the bank in Trichy. The manager was on the dock after The New indian Express reported that he denied to check the documents brought by C Balasubramanian, a retired doctor, said a News Minute report.

The 76-year-old customer had approached Vishal for a loan to construct a commercial complex on a piece of his own land. Balasubramanian said that the manager, who was from Maharashtra had asked him if he knew Hindi.

As Balasubramanian replied that he knew only English and Tamil, a heated argument allegedly followed between him and Vishal. Balasubramanian also claimed that Vishal said he could not check the land documents since they were in Tamil and denied his loan application without even taking a look at it.

Balasubramanian followed the incident up with a legal notice to the bank manager immediately after that and claimed a compensation of Rs 1 lakh for the mental stress he had to endure because of the manager. He had also stated that refusing to grant loan for not knowing a language is deficiency of service and that if the bank does not pay him the compensation, he would be moving the District Consumer Court.

The incident sparked outrage on social media with many demanding IOB take strict action against the manager. It comes amid mounting protests across the state against imposition of Hindi under the new education policy announced by the NDA government at the Centre.

Image Credit: DNA India



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