MANILA: YouTube was suffering some downtime as of Wednesday morning, October 17.
Many who were trying to access the video sharing platform have complained of seeing ‘500 Internal Server Error’ messages and ‘503 Network Error’ messages popping up on the screen.
The company has taken cognisance of the issue and resolved it.
“Thanks for your reports about YouTube, YouTube TV and YouTube Music access issues. We’re working on resolving this and will let you know once fixed. We apologize for any inconvenience this may cause and will keep you updated.” The company said in a statement on Twitter
Reports on the website Downdetector.com saw a spike, with a peak of about 2,237 reports. Over the hour, the reports came from many parts across the globe, including the United States, the Philippines, Japan, Malaysia, Indonesia, Australia, and various countries in South America and western Europe.
YouTube users had been confronted with error messages as they tried to log in, upload or watch content on the website. Many users complain that the problem persists on the app as well.
"Just wanted to give you a heads up that if YouTube isn’t working for you, I’m sorry for any inconvenience this may cause, and we are working to fix this issue ASAP. I’m in Singapore right now, and my YouTube app also isn’t working. Hang in tight and fingers crossed this gets resolved ASAP," said Enrique Cu Unjieng, YouTube Philippines' strategic partner manager.
Users are occasionally able to access the homepage but are still unable to play any videos. The outage appears to be affecting all major YouTube services including Music and TV.